FREQUENTLY ASKED QUESTIONS
Absolutely! At Carenginesandautoshop.com, we take great care to ensure that the products you see in the pictures are exactly what you’ll receive. Our images are accurate representations of the items, so you can shop with confidence knowing you’ll get the quality and specifications you expect. If you have any questions about a product, our team is always here to help!
You can view your sales receipt by logging into your account on our website. Once logged in, navigate to the “Order History” section, where you’ll find a list of your purchases. Click on the specific order to view and download your sales receipt. If you need any assistance, feel free to contact our customer service team!
To return an item please follow these steps:
- Check the Return Policy: Review our return policy on the website to ensure your item is eligible for return.
- Contact Customer Service: Reach out to our customer service team via email or phone to initiate the return process. They’ll provide you with a return authorization number.
- Package the Item: Carefully package the item with all original packaging and accessories included.
- Ship the Item: Send the item back to the address provided by our customer service team. Be sure to include the return authorization number on the package.
- Track Your Return: Keep the shipping receipt for tracking purposes.
Once we receive the item, we’ll process your return or exchange promptly. If you have any questions, feel free to ask!
Yes, we do restock items that are indicated as “out of stock” whenever possible. We strive to maintain a robust inventory, and if an item is popular, we make every effort to replenish it. To stay updated on restocks, you can sign up for notifications on the product page. If you have any specific questions about a particular item, feel free to contact our customer service team for more information!
You can ship your order to any address you choose! During the checkout process, you’ll be able to enter your preferred shipping address. Whether it’s your home, workplace, or a different location, simply provide the details, and we’ll ensure your order is delivered there. If you have any questions or need assistance with the shipping process, our customer service team is here to help!
